This notice will confirm that as of March 31st, 2016 YourLink will no longer be using the 2.6GHz wireless spectrum. Industry Canada has reallocated this spectrum that includes the wireless frequencies we have used for providing services to some clients.
YourLink has worked hard to provide alternatives for customers affected by Industry Canada’s decision, with an ambitious schedule to upgrade or replace equipment over the next 3 years. We have worked with our customers to provide them with continued Internet services where possible. Unfortunately there is approximately 1% of our current customers who will not receive service after March 31, 2016. No other YourLink customers are affected by this change. We have contacted the customers who will no longer be able to receive YourLink’s services due to this change by mail. If you have not received this letter you are not one of those effected by this issue.
If you have questions regarding this announcement, contact YourLink customer service toll-free at 1-888-671-5465 or email us at email@example.com
View the original announcement letter here: